Service
Account
Pay & Ship
After-sale Service
Member Center
Self-service Tool
User Notes
• Order status
What 's my order goods status ? What 's meaning ?
Await purchase : BBJTao get your order , will assign order to our purchaser .
In
process : Purchaser begin to buy
Bought : Successfully bought your items
No stock
Problem: If seller remind the real goods (size or color or style ) some different . or with defect.
Forbidden goods
Lost: unfortunately lost by China domestic express.
Other problems
Await
payment : You need to pay balance for ID
goods . Or ID goods part money refund to your account.
Refunded: ID goods total money refund to your account .
Arrived: Goods come to our warehouse , you can add it to package , and Sumbit shipping information .
Storing : Member 90 days afer goods received , VIP 180 days after goods received .
If goods still keep in our warehouse , we will charge storing fee .
Abandon: Member 180 days after goods received , VIP 270 days after goods received .
If you still not add it to parcel , this goods will be abandon .
What 's my parcel status ?
Await process: You submit delivery goods , we check parcel information . Report final parcel weight .
Await payment :
Await
packing :
We shipped: You Confirm
receipt after you receive parcel , points received.
Signed : You Share
parcel or Items , points receive.
-
Agent shopping--- Make order
• Search taobao goods
• How to order
• Checking Service
• Delivery Notice
• Purchase range
